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CUSTOMER SUPPORT
Contact NovaDraw
Send a support, account, technical or general enquiry directly to the NovaDraw support team.
Clear information.Simple navigation, detailed resources and a responsive experience built around the player journey.
WE'RE HERE TO HELP
Tell us what you need
Use the form to send a message directly to contact@tuveleeds.com. Include enough detail for our support team to understand the issue without sharing passwords, payment card numbers or other sensitive authentication information.
General supportQuestions about the platform, navigation and account experience.
Technical supportTell us the page, device, browser and steps that produced the problem.
Business enquiriesUse the subject line to identify partnership, media or business requests.
Before you send a message
✓Never include your password, one-time code, full payment card number or security code.
✓For an account issue, use the same email address associated with your account where possible.
✓For a technical issue, mention the URL, device and browser so the team can reproduce it.
✓For urgent safety or legal matters, clearly state the nature of the request in the subject.
CONTACT FORM
Send a message
Required fields are marked with an asterisk.
Prefer email?contact@tuveleeds.com
Fast, clear supportWe aim to make every enquiry easy to understand and action.
Privacy-awareOnly provide information needed to handle your request.
Secure journeyUse your account area for account-specific information whenever possible.